If you are an emergency case requiring immediate attention, please call (+260) 965-273-649. We will give you instructions and directions. If you know the Medical Centre’ s address, please come as quick as possible. If you need transfer by us, please let us know by phone.
What can I expect at an appointment?
When you arrive at Forest Park Specialised Hospital, the staff will greet you and seat you at the waiting room. We will examine you as quick as possible – average waiting time is 15 minutes.
What happens if I am a new patient?
You may have referred yourself, have been referred by another specialist or by Forest Park Specialised Hospital. We will discuss your problem and ask about your medical history. A thorough examination will then follow. We may request examinations and tests to assist and support our diagnosis.
X-rays, blood / urine analysis, ultrasonography, MRI, endoscopy can all be performed with no delay in the same building. If you have previous examinations and tests related to your current condition, please bring those along to the consultation. Also bring any copies of letters from other doctors or recent medication. It will help us to help you.
We will discuss with you the results of your examinations and we will recommend the proper treatment. Some conditions may be faced immediately by conservative or surgical treatment.
Otherwise, depending on the results of your examinations, the nature of the medical problem and your holiday plan, we will discharge you from our clinic, refer you on to another health professional or book you for surgery. If follow-up consultation or further consultations are required, we will indicate this and the staff will let you know the date and time of your next appointment.
Do you have Imaging (x-rays, ultrasonography, CT-scan) facilities?
Yes.
Ordinary x-rays, panoramic mouth views, ultrasonography , endoscopy, CT-scan, bone mass density scanner or laser imager ( digital developer ) can be performed on location.
Do you examine children at your clinic?
Yes.
A Pediatrician is immediately available if needed.
What happens if I need an intramuscular or intravenous injection?
Certain cases require injections for quick and full recovery. These can include antibiotics, anti-inflammators, local anesthesia or steroids.
Steroids and local anesthesia injections are administered by Doctors and anti-inflammators / antibiotics by an experienced nurse under our supervision.
What happens if I need a prescription?
We may prescribe for example analgesia treatment for your condition. Please let us know in case you have any allergy or other medical condition.
If you have already been taking drugs prescribed by your home doctor, please bring them with you for clarification or possible drug interactions and correlations with the new condition.
Insurance and Billing
We have partnered with different Insurance Companies which includes both Local and International Insurance Companies.
INTERNATIONAL INSURANCE COMPANIES INCLUDE:
Aetna
Bupa
Cigna
Allianz
Aims International
Now health International
Health International
LOCAL INSURANCES INCLUDE:
Metropolitan
Sancare
Prudential
M- Life
Liberty
Medlink
S.E.S
Do you have parking facilities?
Yes.
Free Parking is available in front and around the Medical Centre.
